Request deletion of your ProStream account

1. Send your request

Email us from the email address linked to your ProStream account. Include your username and registered phone number, if available.

2. We verify ownership

For your safety, we may ask you to confirm your account email, username, or phone number before processing deletion.

3. Account and personal data are deleted

After verification, we delete or anonymize your account profile and personal identifiers from our active systems.

Data deleted or anonymized

• • Account profile information such as username, email address, display name, role, and phone number.
• • Authentication data associated with your ProStream account.
• • Device notification tokens linked to your account, if any.
• • Tournament access assignments directly tied to your user account.

Data that may be retained

• • Transaction, invoice, wallet, or audit records that must be retained for security, fraud prevention, dispute handling, tax, or legal compliance.
• • Tournament, team, player, auction, scoring, and overlay records created by or shared with other users may be retained where needed to preserve tournament history and service integrity.
• • Backups may retain deleted information for a limited period before automatic rotation removes it.